Margin Call level | 150% |
Stop Out level | 50% |
Margin call/Stop out | For our MT5 platform a margin call occurs when equity on the account falls below 150% of the margin required for maintaining your positions and an automatic stop out will occur when account equity falls below 50% of the margin required for the trades.
This percentage is constantly calculated and updated on your platform and is called 'margin level'. If your equity (balance plus/minus open profit/loss) falls below 50% of the margin required to maintain the open position(s) they will be automatically closed. This is calculated as follows: Margin level (equity / margin) = < 150% (margin call warning) You can reduce such risk by setting up stop loss. Another effective way to control your position size to avoid excessive risk exposure. When the margin is seriously insufficient, forced liquidation cannot be fundamentally prevented by hedging the position, because it will face the charge of overnight swap and possible spread expansion due to market risk. |
Negative Equity Protection Policy | NCE strictly implements the regulatory negative asset protection policy. All investors do not need to repay the loss amount for the negative balance in their accounts. Our system will check the accounts with negative balance every 30 minutes and correct them to 0. |
Disconnection compensation | If the connection is disconnected due to server failure, our company will compensate the relevant orders based on the most favorable point for the customer during the disconnection period. If the customer's own network or the customer's network operator fails, the compensation application will not be accepted. |
Slipage | Slippage occurs under market price transaction mode. If you expect take-profit and stop-loss to be executed exactly according to the set values, we cannot meet this requirement. What we promise is that regardless of taking profit, stop loss, pending orders, the order will be executed at the market price, positive and negative slippage will exist equally and fairly. |
Forex Trading hours | During holidays, the trading hours of some symbols may change. For forex, from 23:58 to 01:02 everyday server time, only position closing operations can be performed, but no position opening operations can be performed. |
尊敬的客户:
为维护交易环境的公平性及保障广大投资者的合法权益,我司将对存在不当行为及异常资金来源的账户采取更加严格的管理措施。自本公告发布之日起,针对恶意投诉、不正当索赔、资金来源异常、非本人入金或其他违规行为的客户,我司将采取以下强制措施:
限制开户与交易:若客户或关联IP地址存在恶意投诉前科,资金来源涉嫌违法活动(如诈骗),我司将拒绝该客户的新账户申请,并限制其交易权限。
冻结账户及限制出金:对于涉嫌利用我司平台进行违法活动(如参与或协助诈骗)的,恶意投诉,不正当索赔或资金来源不明的账户,我司将立即冻结账户,限制登录,并永久禁止出金。
禁止非本人入金:客户入金必须来自与账户注册信息一致的本人银行账户或支付渠道。若发现非本人入金,视情况严重程度,我司保留冻结账户及资金的权利,并可能限制客户登录并扣除所有盈利。若资金来源涉嫌违法行为(如诈骗),我司将立即冻结该账户,并禁止其出金和任何资金操作。
我们希望通过以上措施,保障公平、公正的交易环境。对于一贯遵守公司规定、进行正常交易的客户,本政策不产生任何影响。感谢您对我们工作的理解与支持。
NCE Team